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Context Help

If you get lost inside our hosting Control Panel, the first step you should take is to push the Help button, which is visible on each page. A context menu will appear. It comprises detailed info about all the actions that you can carry out on the given page. Each pop-up menu shows up on the very same page so that you can quickly get back to your work.

Video Tutorials

We have a wide library of how-to video clips describing how to use our web hosting Control Panel. They're created for those of you who want to see how things are getting done instead of only reading articles. In this way, everyone can quickly find their way around our Control Panel by simply watching our step-by-step tutorial video clips.

F.A.Q.

If you can't find the solution you need, take a glance at our comprehensive FAQ section, which covers questions asked by real users and provides practical solutions. We periodically update our Frequently Asked Questions section with new entries in order to embrace all the innovations and new additions to our hosting platform.

Ticketing System

If you still can't discover the solution you searching for in the Frequently Asked Questions section either, you can contact our great team of support engineers available 24/7 and eager to help you with any query. Each trouble ticket you send will be replied to within 1 hour (the average ticket response time is approximately 20 mins), so you will not have to wait a long time to get your question answered.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 270058

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com